Move-In
There will be two move-in days: Tuesday, November 25 and Wednesday, November 26, 2025. Please review the move-in schedule below and note the days that apply to you. To simplify the move-in procedure, we have put together a list of move-in options with five different ways that you can move into the exhibit hall. 6-day exhibitors will be moving in on Tuesday, December 2, 2025, starting at 4:00am.
The fastest unloading option with minimal waiting time will be to dolly from/to your vehicle in the designated offloading area. We advise that you pack your vehicle accordingly.
Move-In Procedures
To offload your vehicle, start by reporting to the Marshalling Yard (Lot TBC). Access is from New Brunswick Way. The Marshalling Yard will open at 6:30am on Tuesday, November 25, 2025, and 7:00am on Wednesday, November 26, 2025. You will be greeted by the Marshalls, who will ask you how you plan to offload (e.g., whether your vehicle needs a loading dock, whether you will dolly from your vehicle to your booth, etc.) and then they will put your vehicle in the appropriate line up. You will be released from the Marshalling Yard as space allows.
Once you’ve offloaded your vehicle you can park it for free in (Lot 851 and 853). Parking in these lots is free on both Tuesday, November 25 and Wednesday, November 26, 2025. To park during show days, you will need to purchase a parking pass. Note, empty trailers and hitches can be parked for free in (Gore Lot 859), however if a personal vehicle such as a truck is attached then the truck must display a paid parking pass to avoid being ticketed.
Move-In Schedule
During move-in and set-up, all exhibitors must wear the move-in sticker badges that will be available at the entrances to the Show Floor.
TUESDAY, NOVEMBER 25
8:00am 11-Day and 5-Day Exhibitors move in (excluding those in Rising Stars).
6:00pm No additional vehicles allowed into the building for the day.
8:00pm Move-In ends for the day, exhibitors must exit the hall – no exceptions.
WEDNESDAY, NOVEMBER 26
8:00am 11-Day and 5-Day Exhibitors continue moving in (including those in Rising Stars).
6:00pm No additional vehicles allowed into the building for the day.
8:00pm Move-In ends for the day, exhibitors must exit the hall – no exceptions.
THURSDAY, NOVEMBER 27
7:00am Exhibitors may enter the hall to make final touches to their booths before Show opening. All dollies must be removed from the Show floor by 10:00am.
9:00am Press Preview on Show floor.
10:00am Show Opens!
MONDAY, DECEMBER 1
8:00pm 5-day exhibitors begin move-out and must be out of the hall by 12 midnight. No vehicles of any type will be allowed into the building – exhibitors will dolly or carry their product from their booths to the loading dock area. No marshalling yard will be in use; exhibitors should report directly to the East Loading Docks.
TUESDAY, DECEMBER 2 (6-Day Exhibitors)
4:00am 6-Day Exhibitors move-in through the north-east loading docks and roll-up door. Staff will be on hand to direct. No vehicles of any type will be allowed into the building – exhibitors will dolly or carry their product to their booths from the loading dock area. No marshalling yard will be in use; exhibitors should report directly to the East Loading Docks.
10:00am Show Opens!
Marshalling Yard
NEW: The location of the marshalling yard for the 2025 One Of A Kind Winter Show will be in Lot 851 (access is from New Brunswick Way) for move-in and Lot 852 South (access is from Ontario Drive) for move-out. All exhibitors must first report to the marshalling yard to check in and from there will be placed in line for the next available offloading space.
Offloading Options
To simplify the move-in procedure, we have put together a list of move-in options with four different ways that you can move into the exhibit hall. The fastest unloading option with minimal waiting time will be to dolly from/to your vehicle in the designated offloading area. We advise that you pack your vehicle accordingly. During move-in and set-up, all exhibitors must wear the move-in sticker badges that will be handed out onsite.
Exhibitors are NOT permitted to move-in through the front doors of the hall.
OPTION 1 Shipping Company Delivery
For exhibitors who plan to have items delivered to the show. The quickest and easiest option.
When packing your booth and materials to be delivered to the show, ensure your items are clearly labeled with your company name, address, booth number and your shipping company.
You must plan with your shipper to have your items delivered to your booth within your scheduled offloading time. If your shipment arrives before your scheduled offloading time, it will be turned away as your booth space will not be ready to receive your shipment(s). If this will require a forklift, please order this service ahead of time with Stronco. If you are not going to be onsite for the delivery, notify the shipper and make sure they can leave your crate without a signature. The One Of A Kind Show staff cannot sign for any deliveries on your behalf.
OPTION 2 Valet Unloading Service
Save your time and your strength by taking advantage of Stronco’s Valet Unloading Service. Have your personal vehicle unloaded and your materials delivered right to your booth for you. This special service is also available during move-out. When you have completed your packing, Stronco personnel will move your packed merchandise from your booth and load it into your vehicle. Exhibitors who use the Valet Service are given priority at the loading docks during move-in and/or move-out and therefore avoid long wait times in the Marshalling Yard.
Note: Valet Service is only available for personal vehicles such as cars, minivans, sport utility vehicles and pick-up trucks. Vehicles not qualified to use the valet service include step vans, box trucks, trailers, any commercial vehicles, or a vehicle that can fit a pallet.
Exhibitors are advised to order ahead of time as the service is available on a first-come, first-served basis. To order Valet Unloading Service, please refer to the Stronco portal linked through the Service Order Forms Page.
OPTION 3 Dolly to your Booth
Park your car in the designated offloading area and dolly your items from your vehicle to your booth. The most common option.
- Report to the Marshalling Yard and get a pass to drive to the Enercare Centre.
- Your pass will direct you to the appropriate offloading area, where you will temporarily park your vehicle.
- Unload your vehicle and dolly your product to your booth. Once your vehicle is empty, remove your vehicle immediately to allow fellow exhibitors to move in.
- Free parking is available (parking lots coming soon) during move-in and move-out.
OPTION 4 Use a Loading Dock (East Loading Docks)
- Report to the Marshalling Yard and get a pass to drive to the Enercare Centre.
- Your pass will direct you to park at a loading dock. Drive your vehicle to the assigned loading dock, when available, and unload your vehicle.
- When your vehicle is unloaded, remove it from the loading docks so your fellow exhibitors can make use of the docks.
- Free parking is available (parking lots coming soon) during move-in and move-out.
Move-Out
You will move out on Sunday, December 7, 2025 from show closing, 5:00pm to 12 midnight. If you are packed and ready to go, you will be given a marshalling yard pass to bring your vehicle to your chosen loading area. Once in the loading area, you will be permitted to dolly to your vehicle. Additional information about move-out will be distributed to all exhibitors on-site.
An area will be designated for empty boxes which will allow easy access to your packing materials for move out. You will be able to bring and store your empty boxes from Saturday, December 6, 2025 until move-out begins on Sunday at show closing. Please speak with the staff at the back loading dock to receive “Empty Crate” stickers and your assigned location. All empty boxes, crates and/or containers must be clearly marked with the “Empty Crate” stickers and your name and booth number.
Shipping
For those exhibitors using carriers that do not pick up on Sunday, you may leave your booth and materials for pick up on Monday, December 8, 2025 between 8:00am and 12 noon. Everything must be packed up and labeled Sunday night and left in your booth for pick up on Monday by 12 noon. Any items not picked up by Monday, December 8, 2025 by then will be considered forced freight by Stronco.
Any items left at the Enercare Centre after this time will be shipped back by Stronco at the exhibitor’s expense.
Detailed instructions regarding move-out procedures will be provided on-site.
Booth Packing Tips
- Label and number your booth pieces in the way they will be assembled or displayed. Combined with detailed instructions, this may result in shorter set up times. If you are transporting your items in your own vehicle, pack them in the reverse order that they will be assembled/displayed.
- Bring pictures of your booth in various stages of assembly. When questions arise, this will be a great resource.
- Make sure that all of your display items are packed securely in crates or boxes. Loose, pad-wrapped and non-palletized items are charged at higher rates. Be sure that your packing materials are adequate for both the means of transport and the sensitivity of your goods. If possible, ship all items in one crate to avoid individual shipping charges for each item.
- Coordinate your return shipment while making your shipping plans to the Show. Prepare labels for your return shipment prior to the Show.
- Bring a camera/cellphone so that you can photograph your fully assembled booth, damage, or important clients and contacts. Save the photos for future planning - a picture is worth a thousand words!
- Review estimated outbound charges for freight before the close of the Show. If you sell a lot of product, your outbound weight will be lower and therefore cheaper.
- Stock your supply box with the materials you'll need for set-up: Tape for your pad and carpet, extra light bulbs, touch up paint or matching felt markers, extension cords, rubber bands, broom, tarp to cover the booth overnight. When packing office supplies (like scissors, stapler, paper, pens, business cards, etc.) for the Show, organize them in divided containers so they're easier to locate and use. A big box full of stuff makes it hard to find what you need.
- Make your crates and cartons stand out on the Show floor. All crates can be dull and similar on the Show floor. Pick an outstanding colour or colour combination and paint the corners of your crates to identify amongst the sea of wood that this crate is yours. Any creative colouring ideas can be used, right down to painting the whole thing.
- Retire old crates and boxes. Packaging will only last so long. Boxes should only be realistically used for one round trip and a new carton used for your next event. Crates will last longer but need to be inspected and repaired before they are used again. Remember crates are designed to protect the contents. Dings and cracks and dents will happen as they do their job protecting what’s inside.
- Remove old address and carrier labels. If you have multiple labels on your pieces, then any freight handler may not know which one is the current one to be using. Freight can be sent to the location that you just shipped back from if it’s not perfectly clear which label is providing the current address or shipping info.
- Properly label and count your entire shipment. Put a label on each piece of freight.
- Condense the size of your booth shipment. For example, you can save a lot of money by using interlocking carpet panels. You can avoid carpet pad or rental costs since you can reuse these panels over and over again, and ship them in a 2x2 shipping case instead of a 10 foot long roll. It’s easier to ship and costs less.
- Save shipping costs by weighing and measuring each piece in your shipment. This detailed information is invaluable in providing an accurate description of individual pieces that you may be trying to locate for any reason. Have the dimensions and the weight permanently written on the outside of each box or carton. Freight Handlers will use your figures and record that to your shipment paperwork. Be accurate.
- Supply your shipping rep and anyone else who will be handling your freight, EMERGENCY CONTACT NUMBERS. This will help eliminate the possibility of your freight being forced at any Show. It also allows your carrier to be able to contact you at any time in order to make any necessary changes or authorizations.
- Staple to the door or lid of each crate or packing box a photo of what the inside of the crate or box looks like when correctly packed. This will help make the teardown process smoother.
Shipping
To ship your product to the Show, please follow these procedures:
- Label your crates/boxes in large, clear lettering with the following information:
Your Name and Booth Number
c/o The One Of A Kind Show
Enercare Centre, Exhibition Place
East Loading Dock
Toronto, Ontario M6K 3C3
- You must be present to sign for the delivery. One Of A Kind Show staff are not authorized to sign on your behalf. Alternatively, you can instruct your shipper to drop off your delivery at your booth without a signature, if they are willing to do so.
- Please make the necessary arrangements if you require a forklift.
- If you are receiving a shipment during show hours, all couriers and shippers must check in with the Exhibitor Back Door Staff on the loading dock. Staff will allow them to enter the show to visit your booth.
At the end of the show, please arrange with your shipping company to pick up your merchandise and booth on Sunday, December 7, 2025.
For those exhibitors using carriers that do not pick up on Sunday, you may leave your booth and materials for pick up on Monday, December 8, 2025 between 8:00am and 12 noon. Everything must be packed up and labeled Sunday night and left in your booth for pick up on Monday by 12 noon. Any items not picked up by Monday, December 8, 2025 by then will be considered forced freight by Stronco.
Any items left at the Enercare Centre after this time will be shipped back by Stronco at the exhibitor’s expense.
Stronco Logistics
Stronco Logistics
Tel. 1-888-827-7469
logistics@stronco.com
www.stronco.com
Stronco Logistics has been appointed the Official Transportation Provider and Customs Broker for the One Of A Kind Show. Exhibitors have the option, however, to ship their materials to the show via any carrier. To make arrangements with Stronco, please download the Shipping Order Form, which can be found on the Service Order Forms Page.
Stronco’s services include:
- All modes of transportation including land, air, and sea
- Local shipping
- Real-time freight tracking
- Canada, U.S. and international customs clearances
- Advance warehousing
Other Shipping Companies
North American Logistics
Tel. 1-844-218-1762
info@nalgroup.com
https://nalgroup.com/
Please note that YRC Freight (formerly Reimer Express) has ceased operations and is no longer in service. Please take this into consideration when planning your shipping to and from the Show.
Forklift Service
Exhibitors requiring forklift service during Move-In and Move-Out must make arrangements with Stronco Show Services by using the Material Handling Online Order Form. Arrangements can also be made onsite by visiting the Stronco order desk. Onsite orders will be filled on a first-come first-serve basis so be sure to book early!
NOTE: If you are using a shipper and they are not going to unload your products directly to your booth at the Enercare Centre, you will receive a charge from Stronco, for use of their forklift service. Additional charges will apply for shipments that exceed 5000lbs, contact Stronco for pricing at exhibitorservices@stronco.com.
To order Forklift Service, please refer to the Service Order Forms Page.
*To place an order for Material Handling, please refer to "Show Forms" tab in the Stronco portal.
Dollies & Pallet Jacks
A limited number of dollies and pallet jacks are available for use at the show during move-in and move-out, on a first-come, first-serve basis. They will be located adjacent to the Exhibitor Entrance in the loading dock area. To borrow a dolly or pallet jack, you must be wearing your exhibitor badge and you will be required to leave one piece of identification and your booth number with our staff. You will be responsible for the dolly or pallet jack--if lost, you will be charged the replacement cost (approx. $1,000). Please return the dollies promptly, as they are in great demand by other exhibitors. Alternatively, you may bring your own dolly or pallet jack or have your boxes or crates on wheels.
NOTE: Dollies and pallet jacks are not allowed on the show floor during show hours and they are not allowed in the Galleria of the Enercare Centre at ANY time.
Valet Loading/Unloading Services
Exhibitors can book offloading services (material handling) to unload large shipments with Stronco.
Each pallet or crate will cost a flat rat regardless of weight. This flat rate will help you with
your pre-show planning as you will know in advance exactly what it will cost. The fee includes the following services:
- Unloading of your pallets/crates from the truck and delivering to your booth
- Pick up of empty pallets/crates and placement into designated storage area
- Return of empty pallets/crates after show closing
- Loading of pallets/crates on your truck for return shipment
* These services are offered as a package, whether fully or partially used.*
For assistance in unloading smaller personal sized vehicles, please see the Valet Unloading Service above. To order Valet Service, please refer to the Stronco portal linked through the Service Order Forms Page.
*To place an order for Valet Service, please refer to "Show Forms" tab in the Stronco portal.
Children on the Show Floor During Move-In & Move-Out
During move-in and move-out the Show floor can be a very dangerous area with vehicles, cherry pickers, and fork lifts moving through the aisles, and nails and other debris left in the aisles. According to the Occupational Health and Safety Act, absolutely no children aged 15 or under are allowed onto the show floor during these times.
We do not have complimentary childcare onsite during move-in & move-out. Exhibitors must make arrangements for their children to be cared for either in the galleria or offsite.